01 · Access
What we need
- Peopleone walkthrough
- Examplesa week of real inputs
- Systemsread access, or a screen share
Services · Process audit · start here
A few days with one repetitive process, as it actually runs rather than as it is described. It ends in a written report: every step, what it costs today, which steps are worth automating and in what order, and which should stay with people.
What the report answers
Before the audit, each of these is somebody's impression. After it, each is written down with the evidence behind it, so it can be handed to someone who was not in the room.
How it runs
The deliverable is a written report you can hand to a partner, a board, or the person who runs the process. That is the point of writing it down.
01 · Access
What we need
02 · What we look at
03 · What you get
The report
04 · After
No obligation
Sometimes the answer is a spreadsheet formula, a setting in a tool you already pay for, or "leave it with people". If that is the honest answer, it is the one in the document.
A good first audit
Not a good fit